A 99.9% Server Uptime
We have set up our hosting system using stable hardware and heavily modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on each of our hosting servers in order to ensure optimal safety and dependability. We’ve installed several distributed denial–of–service protection appliances along with highly effective firewall software to make sure our network is impenetrable and safe.
All our hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on first–rate hardware parts made by Juniper. In addition, on each router, we have installed a firewall with an advanced algorithm so as to filter all suspicious requests.
Because of this, in each of our datacenter facilities – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re dissatisfied with our hosting services, or if you consider them insufficient, or if you decide that you need a VPS web hosting plans rather than a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domains even if you cancel your hosting account with us.
24/7 Technical Support
In case you have a web hosting company, your technical support engineers are of vital importance. This is why we have mindfully selected a highly qualified team of techs, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All trouble tickets are answered in under one hour and our average ticket response time is less than twenty minutes!