Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find a detailed Help Center section featuring loads of how–to articles and regularly asked questions. They are contributed by our support team of qualified technicians. Simply type in your question and our smart system will provide you with the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of step–by–step video tutorials that visually show how to solve a typical problem connected to your hosting plans account. You’ll find the video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 customer service and a sixty–minute support ticket response guarantee. Our expert tech support engineers will be online around the clock to answer your inquiries and to troubleshoot any issue that you may possibly chance upon. Simply send a tech support ticket from the Help section and we’ll reply to you immediately.