1 hour ticket response
We are focused on offering a swift and adequate solution to every support ticket posted by a customer. Our proficient support team members will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average client support ticket response time has proved to be 20 minutes.
A Topflight Help Desk Service
Each member of our help desk staff has many years of experience in the hosting plans realm and the majority of them have worked for us for at least 5 years. They are all ready to respond to all your requests in the most professional way possible.
An Intuitive Help Center Section
In the Web Hosting Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how to use our hosting services. You can see the answers to your queries in the F.A.Q. library, see more information in the web hosting account management articles or watch the instructional video tutorials.