Integrated Ticketing System in Hosting
With a hosting from our company, you will never have to leave your account. Our ticketing system is integrated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can seamlessly access any trouble ticket whilst you are browsing your files or modifying different account settings. The ticketing system is being monitored 24-7-365 by our customer support team and the response time is no more than sixty minutes, but it seldom takes more than twenty minutes to receive help. In stark contrast with certain hosting companies, we do not charge more for using the ticketing system, so you can contact us as often as you wish and request info in relation to any technical or billing issue. Moreover, you can read a collection of educational articles, which will help you deal with the most commonly faced difficulties yourself.