One-Hour Response Guarantee in Hosting
Our guaranteed maximum reaction time for any technical support ticket that you submit or any e-mail that you write is just one hour, even in case you contact us during weekends and national holidays. Whatever the essence of your problem or inquiry may be, we will help you out straight away and will give you the necessary information to fix any problem with your sites. The real reply time commonly doesn’t surpass fifteen-twenty minutes, which means that you can forget about waiting around for hours on end to get an issue sorted out or even worse than that – waiting around all day only to get a reply that more information is required whilst nothing is fixed. We’ll assist you without any delay merely because we are aware of how costly time can be in the dynamic online age. The one-hour reply guarantee is valid for any billing or technical question that you might have with regard to our hosting plans.