Phone Support in Hosting
We believe that having the option to talk with a live consultant is very important, that's why we have three support lines around the globe (USA, UK and Australia) and you have the option to get in touch with us over the phone for fourteen hours a day. If you consider getting one of our hosting plans, for instance, you will be able to call us and find more about our services before placing your order so as to ensure that we do cover all the system requirements for your web sites. Following your purchase, you'll be able to get in touch with us about all of the sales or billing difficulties you may experience, or receive any type of general or basic technical information that you need. We've tried to find the balance between phone and ticket support, so for strictly technical issues you have to use the ticketing system, that will help you follow the communication along with any new developments in the resolution of the issue.