Service Uptime Guarantee in Hosting
We guarantee 99.9% network uptime for each hosting account on our servers. We use a high-tech cloud hosting platform where every part of the web hosting service is addressed by a different group of web servers, thus if one server fails, the other ones in the cluster are going to take over instantly. The cloud platform also decreases the overall load substantially, so the website hosting service is much more stable when compared with a service where everything runs on only one machine and your websites are going to perform in the very best way. In addition, we have redundant Internet lines and diesel backup generators to ensure that your internet sites will remain online no matter what. Software and hardware firewalls ensure the proper functioning of our web servers in the event of DDoS attacks while in the case of any software issue, we have administrators overseeing the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server packages, you will take advantage of a 99.9% service uptime and you can now just forget about any difficulties you may have experienced with other providers. Different to the vast majority of hosting companies, we do not run everything on only one server. Instead, every single part of the hosting service, including the file storage, emails, databases, CP, stats, and so on., has its own clusters of servers. If one web server fails, the others will take over, so your internet websites will never be affected. We also use a cutting edge load-balancing platform that guarantees the optimal performance of both our web servers and the internet sites accommodated on them. Various independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of expert admins, that is available 24/7, monitors the system in case there are software problems. Through our semi-dedicated plans, your sites will be up and running no matter what.
Service Uptime Guarantee in VPS Servers
With a VPS server from our company, you will never have to bother about the uptime and / or accessibility of your account. Our hi-tech data center facilities have various power supplies, diesel generators and several independent Internet providers as a way to ensure that the hosting servers can be reached in case of any infrastructural malfunction. We also guarantee that the physical web server in which your virtual one will be set up is going to be working no less than 99.9% of the time and a crew of skilled professionals that keep an eye on all of the servers 24/7/365 will ensure we keep our promise. All machines work with new, thoroughly tested parts to avoid hardware failures and the hard drives work in RAID. We have hardware and software firewalls to stop DoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% hosting server and network uptime warranty and repairs and maintenance procedures are part of the other .01% of the time. We test every server extensively before we hand it over to the client and we use new hardware components in order to avoid any prospect of hardware failures. Any unforeseen software problems are going to be resolved immediately by our system administrators as they keep track of all the hosting servers 24/7. To prevent infrastructural difficulties, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your sites are flooded, we can react immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your web sites.
